What is the Diploma of Business (Operations)?
CAL’s newest course offering is the Diploma of Business (Operations) (BSB50120). It is a well-rounded qualification that is best suited to people who are looking to advance their career in business operations or pivot from another industry such as administration, retail, accounting or human resources, to name a few. The course provides knowledge of technical skills as well as management know-how.
Why the change to business operations?
At College for Adult Learning, the Diploma of Business (Operations) (BSB50120) has replaced our previous Diploma of Business (Administration). This change was implemented to provide students with a modern qualification with a strong focus on highly employable skills in business. The new operations offering is an exciting opportunity for those looking for a rewarding career in business operations and those looking to change career directions.
Guided by the knowledge of industry professionals, this new qualification will give students a range of relevant skills to set them up for long term career success in the business operations industry.
Another reason for the upgrade is due to the changing nature of work. While roles in administration will always be an essential function of business, the introduction of new technology, automation and artificial intelligence means that these new technologies can now carry out some roles traditionally done by administrative professionals.
However, the duties of operations professionals are traditionally more management focused, keeping this industry safe from the impact of automation.
Who qualifies as an operations manager?
Operations Managers are qualified professionals who possess a combination of both theoretical and practical skills. They ensure the successful overall and day to day running of a business by managing both people and business processes.
A career as an operations manager is well suited to people who are comfortable working with other people and can exhibit strong leadership skills. However, it is important that they also have technical knowledge, useful skills and strong attention to detail.
What does an operations manager do?
Roles in operations as highly varied, meaning you have the opportunity to work on a variety of areas and responsibilities for the business. The specifics of the role is mainly dependent on whether the business is goods or services based.
Duties of an operations manager may include:
- Running the day to day operations of the business
- Managing and implementing budgets
- Implementing and enforcing work health and safety policies
- Planning and implementing a business-wide change, such as the installation of a new software program
- Managing recruitment and training of staff
- Following processes and implementing efficiencies
- Developing operations strategies
- Managing the business’ payroll
- Organising accounts and bookkeeping
Salary Guide: Administration vs. Operations
One of the most significant benefits of a business career specialising in operations vs. administration is the salary opportunities. On average, operations managers earn approximately 70% more per annum than their administrative counterparts.
The most common salary for an Operations Manager in Australia is between $100,000 and $120,000 (SEEK).
For those working as an Administration Manager, salaries range from $65,000 to 75,000 (SEEK).
Career opportunities in operations
Working in operations is an excellent and rewarding choice, thanks to the many career opportunities on offer. From entry-level through to senior management positions, the roles on offer are plentiful, and the industry is tipped to grow in the coming years (SEEK).
When beginning your career, most people undertake a relevant qualification such as the Diploma of Business (Operations). While studying, students may choose to work in a field where they can gain relevant career experience. Roles such as retail management, administration or bookkeeping are great steppingstones to a career in operations, alongside studying the qualifications.
A professional career often begins as an Operations Assistant. This role aims to assist the Operations Manager and is an excellent way to gain knowledge about the industry while learning skills from an experienced mentor.
From Operations Manager, skilled professionals can seek leadership roles in senior management such as Head of Operations or Senior Business Operations Manager.
Other roles you could work in thanks to your relevant skills and knowledge in Business Operations include:
- Purchasing manager
- Logistics analyst
- Process engineer
- Transportation manager
- Customer service manager
- Operations analyst
What diploma is best for business operations?
Those looking for a career in business operations will find CAL’s Diploma of Business (Operations) (BSB50120) is a well-rounded course that encompasses relevant skills such as managing operations, budgets and people. It will also provide knowledge in particular areas such as sustainability, payroll management and recruitment processes.
The new Diploma of Business (Operations) (BSB50120) is an exciting new addition to the business stream. With a specific focus on people and leadership skills, the new diploma will ensure graduates are career-proofed from rises in automation. It is an excellent choice for those looking for an enjoyable and rewarding career where no two days are the same. The earning potential is excellent, and the industry is seeing strong growth.